Contact
RCW IT Training is run by Pradeep Raju from Chennai, India. There is no
support desk behind the site — messages come straight to me, and I answer them myself, normally within
three working days (Indian Standard Time).
Reporting a mistake in a lab or guide
This is the most useful message you can send. Technical errors are fixed within a week and credited on the page
(say if you would rather stay anonymous). To make it quick to reproduce, please include:
Subject: Correction — <page title or URL>
Page: https://www.rcwittraining.in/...
What the page says: ...
What actually happens / what is correct: ...
How you know (version, distro, screenshot, doc link): ...
Credit me as: <name / LinkedIn / anonymous>
Requesting a new lab or topic
Tell me the technology, the exam objective (if any) and the situation you want to practise — for example
"RHCSA: configure autofs for NFS home directories" or "Intune: Win32 app install failing with 0x87D1041C".
Requests tied to a real problem you hit at work get built first.
Certificates and scorecards
- Can you re-issue my certificate?
- No — certificates are generated in your browser and nothing is stored on a server, so there is nothing to look up.
Re-run the lab; it takes a few minutes and the new certificate is just as valid.
- Are RCW certificates recognised by Red Hat, Microsoft or Cisco?
- No. They are practice-completion certificates from an independent site. They show that you did the work; they are not vendor credentials.
- Can I list them on LinkedIn?
- Yes, under Licenses & Certifications with "RCW IT Training" as the issuer, or as a post with your scorecard.
Advertising, privacy and legal
Privacy requests (including data questions under Indian and EU law) go to the same address with the subject line
Privacy. Please read the privacy policy first — most answers are there.
Trademark or content-removal notices: subject line Legal, with the URL and your relationship to the rights holder.
What I cannot help with
- Debugging your company's production systems by email (the troubleshooting guides are the closest I can offer).
- Sharing real exam questions or "dumps" — the site does not have them and will not host them.
- Job placements or referrals.
Postal correspondence: RCW IT Training, Chennai, Tamil Nadu, India.